- Guarantee of Authenticity
Every watch featured in our shop undergoes rigorous authentication. We guarantee the authenticity of all our timepieces. No counterfeits – only genuine watches.
2. Mechanical Warranty
Because we have confidence in our selection of models, every watch comes with a 12-month mechanical warranty from the date of purchase.
What is covered: Any abnormal malfunction of the movement (mechanism) during normal use.
What is not covered: Damage caused by knocks, drops, broken glass or forced manipulation of the crown or push-buttons.
3. Important note on the water resistance of watches over 10 years old
Water resistance is the only feature we cannot guarantee on our models over 10 years old.
Even if a watch bears the original marking ‘Watersealed’, ‘Waterproof’ or ‘Submariner’, time may have altered the seals and the structure of the case.
As a precaution, we strongly recommend that you do not submerge your watch (in the shower, bath or swimming pool) and avoid prolonged contact with moisture.
4. After-Sales Service
If you have any questions or encounter any issues during your warranty period, our customer service team is available via the Contact page to find a quick solution (<a
| Inscription Boîtier | Signification | Usage Autorisé |
|---|---|---|
| Aucune mention | not waterproof | Keep dry (watch out for sweat) |
| Water Resistant | Protection de base | Hand washing, light rain |
| Water-Sealed Rado | Hermetic (Vintage) | For everyday use; avoid immersion |
| 3 ATM / 30m | Light pressure | Splashing, no swimming |
| 5 ATM / 50m | A peaceful swim | Shower, swimming on the surface |
| 10 ATM / 100m | Water sports | Swimming, snorkelling |
| 20 ATM / 200m | Recreational diving | Scuba diving |
| 30 ATM / 300m | Professional Diving | Extreme use (Submariner) |
Saphir time garantie et authenticité
As watch specialists, all our Rado watches and spare parts are rigorously inspected, tested and certified as 100% genuine. Shop with complete peace of mind
