- Dispatch of your order, delivery
Every watch is a precious item that deserves special care.
Preparation: Your order is prepared and handed over to the carrier within 48 hours (working days).
Delivery: We dispatch exclusively via Colissimo with signature on delivery / declared value.
Security: All our parcels are fully insured for the value of the watch and packed in discreet, ultra-durable packaging.
2. Postage charges
Mainland France: 25 euros
Europe & International: 35 euros
3. Tracking your parcel
As soon as your watch leaves our workshop, you will receive an email containing your tracking number so you can track its progress in real time on the carrier’s website.
4. Returns policy
If the watch does not meet your expectations, you have the right to change your mind:
Time limit: You have 14 days from receipt to inform us of your wish to return the watch.
Conditions: The watch must be returned in its original condition, unworn, with its protective films and complete presentation box.
Refund: Once our expert has inspected the watch, the refund will be processed within 7 to 10 days.Translated with DeepL.com (free version)
Delivery options tailored to your order
To ensure you get the best price, we tailor the transport to the type of product:
- For spare parts: Simple and affordable delivery in a bubble-wrap envelope or small tracked parcel, delivered directly to your letterbox.
- For watches: A delivery service with high-security measures and mandatory signature on delivery.
‘In any case, you’ll receive a tracking number by email as soon as your parcel is dispatched, so you can track it every step of the way.’